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Patrick’s presentation: Integrity and the highest standards of professionalism are at the heart of world-class, customer-service and consumer loyalty. Patrick’s keynote, Banking Error in My Favor!, serves up hilarity, but more importantly, insight into efficiency and effectiveness of key business practices. Patrick’s award-winning* comedic performance has taken him around the globe and all the way to Off-Broadway. It’s not just one of the funniest, most in-demand presentations in the world today, it’s also perfect for any group that will benefit from attention to detail, elevated customer-service and laughter. Reviews: “Hiring Patrick for our meeting was the perfect antidote to boring speakers and same-old, same-old lessons in customer service. What Patrick did with a ‘non-negotiable’ check kept people talking for days about their own policies and procedures.” - Sharon Latson, Bank of America “Just when we thought banking wasn’t funny, Patrick blew the roof off our meeting room with laughter and good nature. His story sends an unmistakable lesson to all in our industry: pay attention to the details!” - Heather Ronwell, Visa “Patrick’s story makes you wonder how your office would handle a similar situation, and helps you better prepare - in addition to being the single funniest banking story you’ll ever hear. I’m giving the DVD to everyone at my branch.” - Mark Carthwright, MBNA “Patrick’s story in a nutshell: Smart-customer meets ‘customer-service challenged’ bank, hilarity ensues. If you want to spice up your next meeting, there is only one great choice: Patrick Combs.” - Mary Jane Swell, Vital Processing Services, Inc. Patrick’s True Story, “In a Nutshell”: In 1995 Patrick Combs deposited a $95,000 ‘non-negotiable’ check into now defunct, First Interstate Bank, as a joke. Instead of endorsing the instrument, which came to him in a junk mail letter, he drew a smiley face on the back to “cheer up banker.” First Interstate bank mistakenly cashed the faux check and then missed its legal deadline to notify Patrick of the mistake. What ensued was 6 months of history so outrageous it has been reported by the Who’s Who in world media and no less than 300 publications. In the end, despite being told by the leading authority in the U.S. on bank check law (author Henry Bailey) that the money was rightfully his to keep, Patrick returned the money, interest included, and served up a reminder to all watching that both customer-service and doing the right thing still matter. You can expect Patrick’s presentation to: - Refresh your audience with non-stop laughter. - Help teach employees to play a positive role in the community and to live up to best practices. - Help your organization place a premium on integrity and live up to the highest standards of professionalism - Help employees ensure the efficiency and effectiveness of your established risk management strategies - No matter how large or global the bank, help your organization offer a level of customer service equivalent to that of a local, community bank. - Astonish all who hear the true story. Who is Patrick Combs? PATRICK COMBS is a world-class comedic storyteller, inspirational speaker and a bestselling author of several books. For fourteen years he has applied his speaking talents and success expertise to more than 1000 speaking engagements at companies and universities nationwide while also earning himself in a spot in the Motivational Speaker's Hall of Fame. His clients include Visa, MBNA, Citibank, First USA, Vital Processing Services, Shell, RSM McGladrey, Aventis, Motorola, Boeing, Stanford and NYU. He has been interviewed on national TV by Barbara Walters for his expertise on success, featured on CNN, and sponsored by VISA USA to be spokesperson on a nationwide tour about success and the responsible use of credit. 1992-2002, Patrick build a solid reputation founded exclusively on writing and speaking about success. His expertise propelled him to more than 1000 speaking engagements world-round, creating results with CEO’s on down. In 2003, at the urging of a friend, Patrick aimed his talent for comedic performance and his famous check story at the world of theater. His skills as a masterful raconteur took him on a rocket ride that identified him as one of the funniest and most talented "new" comedic performers in America. In less than two years, he was discovered by the three most prestigious comedy festivals in the world, and playing his smash-hit solo show Off-Broadway in New York. Next came enthusiastic invitations from bankers, lawyers and meeting planners to tell his story as a cautionary tale and good laugh. His story has been reported by no less than 500 international media outlets, including The New York Times, the Wall Street Journal, USA Today, Associated Press, ABC Nightly News, NBC Nightly News, Good Morning America, and Donahue. It continues to make headlines today because of Patrick’s smash-hit, globally touring, one-man show based on the story. Patrick’s ability to tell a story first captured national attention when he delivered a baby on streets of San Francisco and found himself moving people to laughter and tears nationwide during an appearance on The Late Show. Awards for Patrick’s comedic talents include: * Selection in 2003 for HBO’s U.S. Comedy Arts Festival, the most prestigious comedy festival in America. * Selection for the 2006 Just for Laugh’s Festival, the most prestigious comedy festival in the world. * Selection for the 2005 New Zealand International Comedy Festival * Winner of “Best Solo Comedic Performance” in the San Francisco Fringe Festival 2002. Awards for Patrick’s speaking talents include: * Inclusion in the Motivational Speaker’s Hall of Fame since 1999 * Three ‘Speaker of the Year’ nominations by meeting planners More Raves: “Patrick is exceptionally successful. Love the chutzpah!” -Tom Peters, best-selling business management author "Combs has refined his storytelling to an art." -Time Out NY “This guy’s got star power.” - Variety magazine “I've seen them all - Anthony Robbins, Tom Hopkins, Les Brown, Dick Vitale, and many more - and Patrick's the first speaker that I listened to and didn't look at my watch once. Hands down the best speaker I’ve ever seen.” - Ted Collins, executive VP "Your story's a gem. I love the attitude. You will always have my respect!" -Senator Jane Krentz "Entertainingly told - great story about honesty! I'm amazed he didn't spend the money. " - Steve Erickson, Director National Association of Fleet Administrators
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